Frequently Asked Questions
Which file formats do you accept?
IN-DESIGN, QUARK XPRESS, PAGEMAKER ILLUSTRATOR, PDF, PUBLISHER, JPG, TIFF, EPS, WORD, EXCEL
How quickly can you print my job?
2-3 days after you sign your proof as okay to print. Any job with specialist finishing will take on average 7-10 days longer. We can also turn jobs around on a next day basis.
What is a proof?
When we create your print item we supply you with a copy to check that you are happy with the design, layout etc. More importantly, you need to check ALL the text to ensure it is all is correct. ONLY sign off a proof as 'passed' when all checks have been made. The version you pass is the version that will be printed.
Can I come and see you?
Yes, please phone to arrange a consultation for a no-obligation quote. There is convenient parking at PrintSmith
How do I pay?
First job we print for you to be paid on collection or delivery, after which you will have the usual 30 days.
Do you deliver?
Anywhere in the UK, usually next day service with TNT. We provide a free local delivery service.
ANY OTHER QUESTIONS YOU MAY HAVE PLEASE CALL US ON 01397 700330
